FAQ

1. How can I contact you?

You can reach us via email at support@evobreath.com. We’re here to help with any questions or concerns you may have!

2. Where are your products shipped from?

Our products are shipped from various locations to ensure timely delivery. We strive to provide the best shipping options for our customers.

3. Can I get a refund on my products?

Yes! We have a 30-day return policy. If you are not satisfied with your purchase, you can request a return within 30 days of receiving your item.

4. What condition do my items need to be in for a return?

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

5. How do I start a return?

To initiate a return, please contact us at support@evobreath.com. We will provide you with a return shipping label and instructions on how to send your package back.

6. What if my item is defective or damaged?

If you receive a defective or damaged item, please contact us immediately at support@evobreath.com so we can evaluate the issue and make it right.

7. Are there any items that cannot be returned?

Yes, certain items such as perishable goods, custom products, and personal care items cannot be returned. If you have questions about a specific item, feel free to reach out.

8. How long does it take to process a refund?

Once we receive and inspect your return, we will notify you if your refund was approved. If approved, you’ll be refunded on your original payment method within 10 business days.

9. Can I exchange my item instead of returning it?

The fastest way to get a different item is to return the one you have and make a separate purchase for the new item once your return is accepted.

10. What if I need further assistance?

If you have any other questions or need further assistance, please don’t hesitate to contact us at support@evobreath.com. We’re here to help!